Privacy policy

1. An overview of data protection

This Privacy Policy is governed by the laws of Switzerland and must be interpreted in accordance with these laws. The provisions take into account the new rules under the EU General Data Protection Regulation of 2018 (DSGVO 2016/679).

General Notes

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy below this text.

Data collection on our website

Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator. Your contact details can be found in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected by providing us with it. For example, this can be data that you enter in a contact form.

Other data is automatically collected by our IT systems when we visit the website. These are mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have with respect to your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for further questions on data protection. You shall also have the right to lodge a complaint with the competent supervisory authority.

Third-party analytics tools and tools

When you visit our website, your browsing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually done anonymously; the surf behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. General notes and mandatory information

Privacy

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating via e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The data controller on this website is:

Reckhaus AG
Strahlholz 13
CH-9056 Gais

Phone: +41 (0)71 330 05 35
Email: info@reckhaus.com

The responsible body is the natural or legal person who decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal message by e-mail to us is sufficient for this purpose. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent supervisory authority

In the event of data protection violations, the person concerned has the right to complain to the competent supervisory authority. The competent supervisory authority in matters of data protection law is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
https://www.edoeb.admin.ch/edoeb/de/home/der-edoeb/links/datenschutz—schweiz.html.

Right to data portability

You have the right to have data that we process automatically processed on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, this site uses an SSL or/or TLS encryption. You can recognize an encrypted connection by changing the address line of the browser from “http://” to “https://” and by the lock icon in your browser line.

If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

Information, blocking, deletion

Within the scope of the applicable statutory provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to rectification, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for further questions on the subject of personal data.

Opposition to advertising emails

The use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, e.g. by spam e-mails.

3. Data collection on our website

Cookies

The websites sometimes use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies”. They will be deleted automatically after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only on a case-by-case basis, exclude the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when the browser is closed. When disabling cookies, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (e.g. shopping cart function) are calculated on the basis of Art. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for the analysis of your browsing behaviour) are stored, these are treated separately in this data protection declaration.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing machine
  • Time of server request
  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 1 lit. f DSGVO, which allows the processing of data for the performance of a contract or pre-contractual measures.

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing machine
  • Time of server request
  • IP address

This data is not merged with other data sources.

The basis for data processing is Art. 1 lit. f DSGVO, which allows the processing of data for the performance of a contract or pre-contractual measures.

Contact

If you send us enquiries via the contact form, your details from the request form, including the contact details you provide there, will be stored with us for the purpose of processing the request and in case of follow-up questions. We do not share this data without your consent.

The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 sec. 1 lit. a DSGVO). You can revoke this consent at any time. An informal message by e-mail to us is sufficient for this purpose. The legality of the data processing operations carried out up to the date of revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage is no longer applicable (e.g. after your request has been processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.

4. Analysis Tools and Advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. This will shorten your IP address from Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area before being transferred to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, comcompile reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other data from Google.

Browser Plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to the full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Opposition to data collection

You can prevent The collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website: Disable Google Analytics.

For more information on how to handle user data at Google Analytics, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing

We have concluded a contract with Google for order data processing and fully implement the strict requirements of the Swiss data protection authorities when using Google Analytics.

Demographics of Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This allows you to create reports that contain statements about the age, gender, and interests of page visitors. This data comes from interest-based advertising from Google as well as from third-party visitor data. This data cannot be associated with a specific person. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as shown in the item “Opposition to data collection”.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser places on the user’s computer. These cookies expire after 30 days and are not used for the personal identification of users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user has clicked on the ad and has been redirected to this page.

Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customers’ websites. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers will find out the total number of users who clicked on their ad and have been redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily disabling the Google Conversion Tracking cookie via your Internet browser under User Settings. They are then not included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see Google’s Privacy Policy: https://www.google.de/policies/privacy/.

You can set your browser so that you are informed about the setting of cookies and allow cookies only on a case-by-case basis, exclude the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when the browser is closed. When disabling cookies, the functionality of this website may be limited.

5. Plugins and tools

Youtube

Our website uses plugins from the Google-operated YouTube site. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our sites equipped with a YouTube plugin, a connection is made to the youtube servers. The YouTube server will be informed which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Article 6(c). 1 lit. f DSGVO.

For more information on how to handle user data, see YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo plugin, a connection to the Servers of Vimeo is established. The Vimeo server will be informed which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the United States.

If you are logged in to your Vimeo account, you allow Vimeo to assign your browsing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, see Vimeo’s privacy policy at: https://vimeo.com/privacy.

Google Web Fonts

This page uses so-called web fonts provided by Google to provide uniform appearance of fonts. When you visit a page, your browser loads the required web fonts into their browser cache to display text and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. This will make Google aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Article 6(c). 1 lit. f GDPR.

If your browser does not support Web Fonts, a default font will be used by your computer.

For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and Google’s Privacy Policy: https://www.google.com/policies/privacy/.

Google Maps

This page uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to and stored by a Google server in the USA. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and in an easy search of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Article 6(c). 1 lit. f DSGVO.

For more information on how to handle user data, see Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Facebook

On our website we use plugins of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

If you access parts of our website with such a plugin, a connection to the Facebook servers is established. If the plugin is activated, it is displayed on the website and the visited website is transmitted to the Facebook server. If you are logged in to Facebook as a member, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (e.g. clicking on the “Like” button, submitting a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plugin. For more information about the collection and use of data by Facebook, as well as your rights and ways to protect your privacy, please see Facebook’s privacy policy: de-de.facebook.com/policy.php .

Linkedin

Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time one of our pages is accessed, which contains LinkedIn features, a connection is established to LinkedIn servers. LinkedIn is informed that you have visited our websites with your IP address. If you click on the “Recommend” button of LinkedIn and are logged into your LinkedIn account, LinkedIn is able to assign your visit to our website to you and your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data as well as their use by LinkedIn.

The LinkedIn plugin is used on the basis of Art. 1 lit. f DSGVO. The website operator has a legitimate interest in the widest possible visibility on social media.

For more information, see LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy.

Instagram

On our website we use plugins of the social network instagram.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

If you access parts of our website with such a plugin, a connection to the Instagram servers is established. If the plugin is activated, it will be displayed on the website and the visited website will be transmitted to the Instagram server. If you are logged in to Instagram as a member, Instagram assigns this information to your personal Instagram user account. When using the plugin functions (e.g. clicking on the “Like” button, submitting a comment), this information is also assigned to your Instagram account, which you can only prevent by logging out before using the plugin. For more information on how Instagram collects and uses your data, as well as your rights and ways to protect your privacy, please see Instagram’s privacy policy: help.instagram.com